Terms and Conditions

Kamelion Studios Terms and Conditions

Shipping

Please see individual items for shipping costs. Free shipping applies to Australian customers only.

Standard Shipping

Please note when selecting Standard Shipping this does not include tracking or insurances. It is recommended to upgrade to Express for both Domestic and International for all artwork purchases.

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply for purchases outside of Australia. I am not responsible for any delays due to customs and or Postal Services.

 

Returns & Exchanges

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, unopened, the buyer is responsible for any loss in value. Items must be returned within 14 days of purchase for Australian purchases, 21 Days for International purchases.

The following items can’t be returned or exchanged

  • Custom and Personalised orders
  • Items on Sale

Processing time

Most items listed in the Gallery are ready to ship. For items in the Gift Shop please check the individual processing times. Remember each one is painted! I don’t just press print on these beauties. Notebooks are ready to ship. Gift tags are individually painted so please allow up to 2 Business days.

Rush orders can be made, please contact me prior to purchase.

Purchasing large artwork:

The following service is available for all purchases of my canvas art. To take advantage of any of these please contact me.

– ability to view the artwork prior to purchase (if able)

– ability to create a payment schedule (similar to layby) for items over AUD $2,000. Full terms to be discussed with buyer and will be provided on a case by case basis.

– 14 day cooling off for Australian buyers only. Stick it on your wall and if you are not 100% happy you can return any canvas art in its original condition. Shipping will be at buyers expense.